Shipping Policy

Shipping Policy

Thank you for shopping with FELERIA Dog Co. Here's what to expect after you place an order.

Order processing

Orders are processed within 1-3 business days (Monday-Friday, excluding holidays). You'll receive an email confirmation when you order and a second email with tracking once it ships.

Delivery estimates

Estimated delivery times after processing:

• United States: [X-Y business days]
• Canada: [X-Y business days]
• International: [X-Y business days]

These are estimates, not guarantees. Carrier delays, weather, and customs can affect timing.

Tracking

A tracking link is emailed as soon as your order ships. If you haven't received tracking within a few business days, email us at support@feleria.com.

Where we ship

We currently ship to [LIST REGIONS / COUNTRIES]. If you're unsure whether we deliver to your area, contact us before ordering.

Wrong address or failed delivery

Please double-check your shipping address at checkout. If a package is returned as undeliverable due to an incorrect address, we'll reach out to arrange reshipment. Additional shipping fees may apply.

Questions

Email support@feleria.com and we'll reply within 24-48 hours.