Privacy Policy
Privacy Policy
FELERIA Dog Co. ("we," "us") respects your privacy. This policy explains what we collect, how we use it, and your rights when you visit feleria.com or make a purchase.
Information we collect
- Order and account information: name, email, shipping and billing address, and order details.
- Payment information: processed securely by our payment providers. We do not store full card numbers.
- Usage and device data: pages viewed, IP address, browser, and similar analytics, collected automatically.
Cookies and tracking
We use cookies and similar technologies to run the store, remember your cart, understand traffic, and measure advertising. This includes analytics and advertising pixels (for example, the Meta/Facebook pixel). You can control cookies through your browser settings.
How we use your information
- To process and ship orders and manage subscriptions
- To provide customer support and respond to your messages
- To improve our products, site, and marketing
- To send transactional emails and, with your consent, marketing emails you can opt out of anytime
Third parties we share with
We share data only with providers that help us operate, such as Shopify (store and checkout), payment processors, shipping and fulfillment partners, email tools, and analytics/advertising platforms (including Meta). We do not sell your personal information.
Your rights
Depending on where you live, you may request access to, correction of, or deletion of your personal data, and you may opt out of marketing. To exercise any right, email support@feleria.com.
Data retention & security
We keep personal data only as long as needed to fulfill orders, meet legal obligations, and resolve disputes, and we use reasonable safeguards to protect it.
Contact
Questions about privacy? Email support@feleria.com.
FELERIA Dog Co. — [REGISTERED ADDRESS]